Servicing & Repairs - FAQs

There are many common questions so we've tried to list as many of those as we can. If your query is not answered here, please feel free to contact us directly.

Servicing & Repairs

How do I find the spare part number for my Falcon product?

Spares information for all our current and archived products (except Dominator Plus) can be found on our Spares page. Dominator Plus spares information can be found within the individual product entry - see product catalogue to search for your desired model. If you have any issues identifying what spare part is required, please contact our technical helpdesk on +44 (0)1786 455 218 and they will advise you.

Where can I purchase spare parts for my Falcon equipment?

You can purchase spare parts directly from us. Please contact our Spare Parts Department on +44 (0)1786 455 200.

Literature

View and download all of our literature, including product manuals, specification sheets, user manuals, installation guides, price lists and policy documents.

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Chef’s Corner

Here's where you'll find all of chef Shaune's useful tips in the kitchen, including culinary, cleaning and maintenance advice, as well as recipes and cooking guides.

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Falcon TV

The home of all our videos - from the latest case studies and product promos to how to videos on how to operate and clean your Falcon equipment.

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What’s New?

Keep up-to-date with all that's new at Falcon - new products and innovations, new people, investments in our factory, case studies and more.

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Falcon Kitchens

Falcon equipment is the cornerstone of kitchens around the UK and beyond - here's some examples of recent Falcon installations.

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